Privacy Policy
Information collected
A caller may provide a name, phone number, property location and details about water damage. Technical information such as browser type and page activity may also be collected.
How information is used
Information helps route service calls, understand property needs, maintain the site and address misuse.
Call handling
Calls may be recorded or analyzed for service quality and security where law permits. A caller can ask about recording during the call.
Sharing
Contact and loss details may be shared with a local service provider so the provider can discuss the work. Information may also be shared with service vendors that support site operations.
Cookies
Cookies and similar tools may measure traffic and remember basic preferences. Browser settings can limit some of these tools.
Retention
Information is kept as needed for service operations, legal duties and recordkeeping, then deleted or deidentified when appropriate.
Security
Reasonable safeguards are used, but no online transmission or storage method is perfectly secure.
Policy changes
This policy may change as operations or laws change. The current version appears on this page.